Segment.com is an analytics tool that allows you to track your data once and send it to any tool you wish to use. This integration provides a two way sync between your Segment.com account and your ZendeskConnect account.
Set up the ZendeskConnect Segment.com integration
In order to set up this integration, you'll need to add your ZendeskConnect API URL and Key to your Segment.com account. Then you'll need to enable ZendeskConnect Site Tracking and Event Tracking.
1. Log into your Segment.com account.
2. Navigate to your Segment workspace and add ZendeskConnect as a "Destination."
3. Provide your ZendeskConnect API URL and Key. This information is on the Settings> Developer page in your ZendeskConnect account.
4. From your ZendeskConnect account, enable Site Tracking and/or Event tracking.
- For Site Tracking - enable and whitelist your website URLs. You do not need to add the Site Tracking code if you have the page events sent through Segment
- For Event Tracking - Enable status "On." You do not need to add the event. The event name will be added if it does not already exist
Comments
0 comments
Article is closed for comments.