John Smith

Site messages will be displayed on your website until a contact dismisses them. A contact can dismiss your site message by clicking the “x” to close it. Once they do, it is then logged as a “read” ...

Short Message Service (SMS) is available on the following plans: Plus Professional  Enterprise You can use automations to send SMS messages to contacts with mobile phone numbers. To ...

At a glance: Measure the quality of your users throughout their user journey by recording these suggested in-app events for your ride-hailing app. Ride-hailing Ride-hailing has become very popu...

At a glance: Integrate ZendeskConnect into apps developed in NativeScript to measure app installs, in-app events, media sources and more. You can find the plugin and documentation on NPM and GitHub.

Currencies displayed on contact profile pages and Ecommerce reports for orders synced from any Deep Data connection will be the same currency used in your Ecommerce store. This includes custom ...

You can use the ZendeskConnect for Chrome extension to make a quick note about a contact (any plan level) or deal (Plus, Professional, and Enterprise plans) right from your Gmail inbox. Once the ...

At a glance: Ad networks that use Affise can utilize the ZendeskConnect probabilistic modeling solution to receive attribution data about installs and in-app events. To start the integration you ...

At a glance: Learn how ad networks can report the advertiser's campaign costs directly to ZendeskConnect via CSV files. Ad Spend Ingestion for ad networks  Watch Using Ad Spend Ingestion Overvi...

To add an emoji to a site message: Open the automation containing your site message. Locate the site message in your automation. Hover your mouse over the site message and click the “Edit” icon...

The Goal action and Conditional Wait action both use the segment builder to create conditions that a contact must meet in order to proceed to the next step in an automation. However, knowing wh...