Get Started with Automation
- What are automations in ZendeskConnect? An overview
- How to create a new automation from scratch in ZendeskConnect
- Walkthrough: How to use ZendeskConnect's automation builder
- How to use pre-built automation recipes in ZendeskConnect
- How to set an automation to "active" in ZendeskConnect
- How to set automations to "inactive" in ZendeskConnect
Automation Triggers & Actions
- How to trigger ZendeskConnect automations with a third-party integration
- How to use goal steps in ZendeskConnect automations
- How to trigger ZendeskConnect automations based on web site visits
- How to automate fields with the update custom deal field action
- Start an automation when a contact places an order in your Ecommerce store
- How to use predictive sending to automate send times
Use Automations
- Send a WhatsApp message through an ZendeskConnect automation using MessageBird
- How to track your contact engagement with tagging and automation
- How do I create an abandoned cart automation? (Deep Data integration)
- How can I use ZendeskConnect to nurture new customers?
- How do I create a webinar reminder automation?
- Add a double opt-in automation to your ZendeskConnect account
SMS
Common Questions & Troubleshooting
- How do I send SMS directly to a single contact?
- How to troubleshoot and test your automations
- Current time condition in automations
- Do I need to use the "End automation" action to end an automation?
- [Video] How do I share an automation?
- How do unsubscribes work in automations?