John Smith

In this walkthrough you'll learn what Site Messages are, how to create your first Site Message, and how to incorporate a Site Message into an automation to be displayed to your contacts. This featu...

You can organize your Automations overview page by filtering automations by status and label. You can also sort this page by automations with the highest activity, automations that were last ed...

Google Tag Manager setup This section discusses the necessary setup in Google Tag Manager UI. All the steps described in this section are required in order for Google Tag Manager to send events to ...

At a glance: Send your Segment analytics data to ZendeskConnect. Introduction Segment makes it easy to send your data to ZendeskConnect. Once you have recorded your data through Segment's open so...

At a glance: Understand the flow when a user with an iOS device clicks on a OneLink custom link and Universal Links fails to open the app. About URI fallback for iOS The best-supported way to op...

At a glance: Learn how to use and configure the Android sample app to quickly integrate and test the ZendeskConnect Android SDK. For Android Version 4.8.7  Note The Android sample app was devel...

The Abandoned Cart feature is available on the following plans: Plus Professional Enterprise In addition, this feature can only be used with the following deep data integrations: Shopify Woo...

The ZendeskConnect for Chrome extension brings the ZendeskConnect CRM straight to your Gmail inbox. With this browser extension, you can access and manage contact and deal information without l...

At a glance: Get aggregated ad revenue by ad monetization network (without the attribution media source). Use the reports to optimize monetization networks. Ad revenue monetization network integr...

You can add or remove a tag with automation actions. To learn how, follow these steps: In your automation, locate where you want to add your “Add Tag” action or “Remove Tag” action. Click the nod...