John Smith

There are a few things that can prevent a site message from appearing for a contact. In this article, you’ll learn about the most common reasons why a site message may not appear, and how you c...

  You can prevent automation emails from being sent on weekends and have them to go out on weekdays instead.To get started, follow the steps below: 1. Click "Automation...

Zapier is an online tool that is used to connect two or more apps to automate workflows. With this integration, you can connect your ZendeskConnect account with hundreds of other external servi...

  You can update the subject line for any automation email, whether or not it’s been sent to contacts. However, only those contacts who receive the email after you make this cha...

Reply tracking is available for all plan levels. Reply tracking allows you to track replies to your automation emails. These replies can be found under the "Replies" section for any ...

Reply tracking must be enabled in order to view the reply tracking report for an automation email.  Click here to learn how to enable reply tracking for an automation email. To see a...

You can use the free "Webinar Reminder Series" automation recipe to create a webinar reminder automation. This recipe is located in the "Create an Automation" modal on the Automations Overview ...

You can create a double opt-in process for your email marketing lists using automation. This solution is ideal for customers who use 3rd party forms or integrations to grow their lists.  In thi...

SamCart offers a powerful integration with ZendeskConnect. As contacts make purchases through Samcart, you'll be able to create new contact records and update existing contacts. You can add conta...

You can add and update contacts from ZendeskConnect to Google Contacts with an automation action.  In this article: How the Google Contacts app works Add and configure the "Create and...