John Smith

Magento is an open-source ecommerce solution. There are a few different ways you can integrate Magento with your ZendeskConnect account. Which one you choose depends on your ZendeskCo...

PieSync offers a full, two-way sync solution between cloud apps, making it possible for you to automatically share customer contacts between your marketing automation, CRM, email marketing, invoi...

At a glance: Use macros as part of the postbacks sent from ZendeskConnect to analytics partners to get relevant attribution data. Postbacks for analytics partners As part of their integration with...

If you pause an automation (by making it inactive using the toggle), contacts will also be paused at the step they are currently at. When you resume it (by making it active using th...

The Abandoned Cart feature is available on the following plans: Plus Professional Enterprise When a customer abandons their cart in your ecommerce store, you can encourage them to co...

All previously sent campaigns and automation emails can be re-used in any automation. To reuse a campaign in an automation: Click a node (“+” symbol). Click “Send email.” Click the “Crea...

With our automations feature, taking new customers through an onboarding process where you can grow your relationship with them is easy. To get started, click "Automations" to navigate to th...

Segment.com is an analytics tool that allows you to track your data once and send it to any tool you wish to use. This integration provides a two way sync between your Segment.com account and y...

You can trigger an automation to run when a goal is "Achieved" or when it is "Skipped." "Achieved" will include contacts who (1)  jumped to your goal or (2) reached your goal organically and...

You can use the Bulk Editor tool to add or remove several contacts to an active automation(s) at once. When contacts are added to or removed from an automation using this method, this is consid...