The ZendeskConnect Chrome extension brings your ZendeskConnect account straight to your Gmail inbox. With this browser extension, you can do the following without ever leaving your email:
- Create and manage contacts (all plan levels)
- View a list of automations that a contact has entered (all plan levels)
- Add contacts to automations (all plan levels)
- View list subscription status (all plan levels)
- Add contacts to lists as well as update their subscription status (all plan levels)
- Apply tags to contacts (all plan levels)
- Create notes (all plan levels)
- Create and manage deals (Plus, Professional, and Enterprise plans)
- Create and assign tasks (Plus, Professional, and Enterprise plans)
- Track email opens (Plus, Professional, and Enterprise plans)
In addition, the language that the Chrome extension displays is the same language that you set your Chrome browser to. If the language selected in the Chrome browser is not supported by ZendeskConnect, the Chrome extension will display English.
Using this extension will save you time from switching back and forth between windows and tabs and will surface a contact's record and/or deal information in a side panel when you open an email from them. In addition, this extension lets you see who opened your email and who may need a gentle nudge.
Below is a list of resources you can use to get started with the ZendeskConnect for Chrome extension.
Extension setup
Manage contacts with the extension
Create contacts with the ZendeskConnect Chrome extension
Manage contact details with the ZendeskConnect Chrome extension
Manage deals with the extension
Create a deal with the ZendeskConnect Chrome extension
View and edit deals with the ZendeskConnect Chrome extension
Comments
0 comments
Article is closed for comments.